Refund

I had a new experience this week. Last month, after Spain had won the World Cup, I had purchased a Cesc Fabregas Spanish national team jersey off of eBay. It was supposed to arrive within a couple weeks, but it did not. In fact, it never arrived, and I couldn't get the seller to respond to my queries. So, I opened a case with eBay about the auction. The whole process was rather painless. I explained the situation in my submission, and I got a response email saying to wait a week while they tried to contact the seller to see what was up. A week later I got another email from eBay asking if I had heard anything from the seller. I hadn't, so I let them know that. Less than 24 hours later I was issued a full refund for the price of the item plus shipping. So, while I still don't have that Fabregas jersey I wanted, I do have my money back, which is the next best thing. Now to find something else to blow it on...